Mosaic used NLP algorithms to automatically extract various insights about people calling into a customer call center. We created a process to identify at-risk customers that called the previous day based on the transcript of the call.
Retail Machine Learning
Retail organizations need predictive analytics and optimization in today’s world to survive in such a competitive landscape. Companies that are able to target specific consumers in real-time based on factors including their current location, past purchasing history, and demographic information with strategic offers planned using pricing revenue optimization gain significant marketplace separation over companies that continue to use conventional retail marketing tactics.
Mosaic brings world-class predictive ML analytics and model development capabilities to our clients in the retail sector, enabling them to be more data-driven in all facets of their business. Our data science consultants transform business questions into analytics-based solutions that bring competitive advantage.