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Mosaic built a custom voice search solution using deep learning and state-of-the-art language models to intelligently parse complex mechanical operation manuals and return the desired search results
Mosaic used NLP algorithms to automatically extract various insights about people calling into a customer call center. We created a process to identify at-risk customers that called the previous day based on the transcript of the call.
To understand GPT-3, it’s helpful to understand a little bit about the history of language models. The language of computers is numbers. The input to all machine learning algorithms is ultimately numbers as well.
For one of the US’s largest healthcare systems, Mosaic designed and deployed a custom machine learning tool to identify anomalous purchase orders.